Terms & Conditions

Primary Guest must be 18+ at the time of check-in. Your reservation is guaranteed until the day of arrival. After that time, it will no longer be guaranteed and the room may be reassigned.

Check-in is at 4PM. Guests will receive a key code prior to arrival for the main doors and their guest room.. We have 24/7 onsite staff and provide contactless support with our digital concierge text program. Check-out is at 11AM. 

Free parking is available 24/7 in the parking lot directly south (behind) of our building, and is shared with Consolidated Communications. Parking passes are required, and will be available upon check-in. The hotel does not take responsibility or accept liability for damage, accident or loss to your vehicle or personal property. We have ADA stalls behind the building.

Hotel Alexander is a non-smoking property. This applies to both traditional smoking methods and all electronic delivery systems, including vapes, vaporizers, vape pens, hookah pens, electronic cigarettes (e-cigarettes or e-cigs), e-pipes, and any variations of the foregoing regardless of the product’s name. Any smoking in the rooms or strong lingering smoking scents in rooms will result in a $250 room cleaning fee.

We want you to enjoy your stay at Hotel Alexander but ask you remain respectful of our property. Property damages, professional cleaning, or missing items will be charged to your credit card at market value. Unauthorized pets are strictly prohibited and will result in a $250 fee. 

As part of our commitment to guest safety, employees will not disclose the identity, room number or presence of a guest to anyone other than appropriate law enforcement. It is the responsibility of guests to communicate their presence and room number to any person they wish to receive calls or visits from.

Hotel Alexander reserves the right to modify or cancel a reservation at any time for any reason.

CANCELLATION POLICIES